Here's my issue: I am running a Vista laptop and can successfully run RS Media Suite 2.1 on it. When I hook up the robot (after placing it in USB mode), Vista recognizes it as an "RS Media USB Device." However, it thinks it needs to install a driver for it and it cannot find the driver. Looking at the settings in Control Panel, the Device Status reads:
This device is not configured correctly. (Code 1)
There is no driver selected for the device information set or element.
To reinstall the drivers for this device, click Reinstall Driver.
Clicking the "Reinstall Driver" button only repeats the process of searching for a driver (ending in failure). Any ideas or suggestions as to how to proceed?
Thx in advance,