MiP Robot app crashes

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Mip2015
Mip2015's picture
MiP Robot app crashes

We are new to the WowWee robo community. But a little despaired that after we purchased the MiP robot from Toy's r Us and gifting it to child, we discovered there is no way to utilize the remote/app functions (iPhone or iPad devices, doesn't matter), due evidently to a new app update that is causing the app to crash the second after it loads every time. In the last week alone (week of Christmas), there appears to be only 1 star reviews, dozens, all complaining about this app crashing issue... As a result, it has devastated the MiP app rating in the Apple community. Why is WowWee allowing this to happen? No app, the robot just doesn't deliver what is being promoted (in literature, videos, commercials, everywhere).Do we take the robot back to the retailer? Or is there anyone out there that can find out what the status is on this app? At least whether they acknowledge it and will do anything about it and when.Depending on what we find out, will lead to our keeping MiP or swapping out for new BB8 bot that at least we know does have current active support. thanks Frustrated parent of disappointed child/new MiP robot owner